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Send and Receive

Money with zelle-icon

Look for the purple Z
to discover which contacts
are uzing Zelle®️

Send and Receive

Money with zelle-icon

Look for the purple Z to discover which contacts are uzing Zelle®️

We have partnered with Zelle® to bring you a fast, safe and easy way to send and receive money with friends, family and other people you trust.1

Zelle® is available from Banesco USA's Online and Mobile Banking (BanescOnline and BanescoMobile) so you don’t need to download anything new to start sending and receiving money.

Using Zelle® is:

Fast
Send money directly from your account to theirs typically in minutes1
Safe
Send and receive money right from BanescOnline and BanescoMobile
Free
All you need to send money is a U.S. mobile number or email address1

Enroll Now to Get Started

1. Log in to BanescOnline or BanescoMobile
2. Select "Zelle®" within the "Transfer & Pay" Menu
3. Enroll your U.S mobile number or email address
4. You're ready to start sending money with Zelle®

Watch the video to learn more about Zelle®!

FAQ

  • What is Zelle®?

    Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes1. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank2.

  • Who can I send money to with Zelle®?

    You can send money to friends, family and others you trust1.

    Since money is sent directly from your bank account to another person's bank account within minutes2, it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number.

  • How do I use Zelle®?

    You can send, request, or receive money with Zelle®.

    • To get started, log into Banesco USA’s online banking or mobile app (BanescOnline or BanescoMobile), navigate to "Transfer & Pay" Menu and select "Zelle®". Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you're ready to start sending and receiving with Zelle®.
    • To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes1.
    • To request money using Zelle®, choose "Request," select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.
    • To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle®.
  • What does the purple "Z" on my contacts mean?

    Knowing your friends, family and those you trust are enrolled with Zelle® is simple, we’ve tagged your contacts that are already using Zelle® with a purple "Z". Don’t see the purple "Z" on a contact? Not a problem! You can still send them money with Zelle®.

    What are my options if I don't want others to see the purple "Z" and know that I'm using Zelle®?

    At present, the only option is to unenroll from Zelle®. We don't want to see you leave, but if you've made that decision, here is how you can unenroll:

    If you're enrolled with your debit card through the Zelle® app you can use the unenroll option in the Zelle® app. Or you can contact our customer support team to unenroll. You can reach our customer support team toll-free at 844-428-8542.

    If you are using Zelle® through your mobile banking app, please contact your bank or credit union to unenroll with Zelle®.

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