Tips to help protect yourself at the ATM
Using an ATM has become a routine for most of us. ATMs are a great convenience, but they are also a place where you need to watch out for your safety. Please keep the following tips in mind on your next visit to the ATM:
- Be aware of your surroundings, particularly at night. If you observe or sense suspicious persons or circumstances, do not use the machine at that time.
- Have your ATM card ready and in your hand as you approach the ATM. Don’t wait to get to the ATM and then take your card out of your wallet or purse.
- Visually inspect the ATM for possible skimming devices. Potential indicators can include sticky residue or evidence of an adhesive used by criminals to affix the device, scratches, damaged or crooked pieces, loose or extra attachments on the card slot, or noticeable resistance when pressing the keypad.
- Be careful that no one can see you enter your PIN at the ATM. Use your other hand or body to shield the ATM keyboard as you enter your PIN into the ATM.
- To keep your account information confidential, always take your receipts or transaction records with you.
- Do not count or visually display any money you received from the ATM. Immediately put your money into your pocket or purse and count it later.
- If you are using a drive-up ATM, be sure passenger windows are rolled up and all doors are locked. If you leave your car and walk to the ATM, lock your car.
If you keep these tips in mind, you’ll be more aware of what’s going on around you and help eliminate any potential risk to your financial and physical well-being! To find an ATM near you, please CLICK HERE.
Remember to always contact us to report any suspicious account activity or information security-related events.
To contact a Client Care Specialist call toll-free from:
USA: 1-888-228-1597
Venezuela: 0-800-122-8226
Monday to Friday from 8:30 AM – 5:00 PM