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Activate your card
Your card will be available to use right away
Online or in the mobile app
BanescOnline or BanescoMobile > Services > Client Services > Activate Debit Card
Get the app
By phone
U.S. Toll-free 866-985-2273
From Venezuela 0-800-122-8226
From the U.S. and all other locations786-552-0524
Access your account
Pay for purchases
Online, in-store, or in app
Daily spending limit: $5,000
Get cash
Get cash back at point of sale and surcharge-free at any Allpoint® ATM or ATM in the Visa global network
Daily cash withdrawal limit: $500
Manage money
Stay on top of your finances and check your account balance for free at any Allpoint® ATM or ATM in the Visa global network
Find ATM
Change your PIN
Request a replacement card
Set Card Controls for personal accounts
Turn your card off when you don’t need it and on when you’re ready to use it again
Services > Card Controls > Enable/disable card
Set per transaction spending limits
Services > Card Controls > Card Controls Options > Card controls
Prevent unauthorized use by specifying the types of transactions, merchants, and geographic areas where your card can be used
Services > Card Controls > Card Controls Options > Card controls
Set up alerts to get notified by text or email when your card is used
Services > Card Controls > Card Controls Options > Alerts
Report a lost, stolen, or damaged card, and permanently disable it to prevent fraudulent use
Services > Card Controls > Card Controls Options > Report lost or stolen
Request a replacement card
Client Services > Other Services > New Debit Card